Dr. Hal E. Hale, DDS
"Keeping Your Smiles Bright"
FAQ's
I thought I paid my portion, but I got a bill. Why?
We base the patient portion of your bill on our most current data, but there are many factors that can affect this estimate. There may be a deductible (individual or family) or you may have received treatment in another office prior to seeking dental care with Dr. Hale's office, which is not calculated into our database. Sometimes you may need to see a specialist for care, which also uses your annual benefit. Insurance companies do not (and cannot in most cases) notify us of changes to your benefits, they only notify you. If these situations apply to you, please let us know when we estimate your treatment plan, so we may adjust accordingly.
My insurance didn't pay. Now what?
We will bill your insurance as a courtesy. If your insurance does not pay within 60 days, we reserve the right to request payment in full for services from you and let you collect the insurance funds that are due to you. Although this is rare, it is important that you recognize that the insurance you have is a legal contract between YOU and your insurance company. Our office is not, and cannot be a part of that legal contract. Ultimately, you are responsible for all charges incurred in our office.
What are dental X-rays?
What most people call X-rays are actually X-ray photographs (also known as radiographs). An
image is made using X-rays, which are similar to sunlight, but of a shorter wavelength, and able to show us what's below the surface of a tooth. Even though we call them X-rays, we are actually referring to the image created by X-rays.
Why are dental X-rays necessary?
X-rays are often the best way to identify problems that aren't externally visible. X-rays are very essential in doing a complete and thorough dental examination. They are especially important in diagnosing serious conditions early to allow for effective treatment before you experience discomfort. X-rays show bone anatomy and density, decay between the teeth or how extensive the decay is, whether an abscess is present, impacted teeth, or if children have permanent teeth.
How often do I need dental X-rays?
The number and type of X-rays you will need depends on several factors such as age, current dental health, and external signs that may trigger a cause for concern. We are sensitive, however, to your concerns about exposure to radiation, and we only perform those X-ray procedures that are necessary for your continued dental health.
What if I still have questions or concerns?
If you have any questions or concerns about dental X-rays, feel free to discuss them with any of our staff. They are highly trained in the prudent and effective use of dental X-rays and share your concerns about exposure levels.
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